Privacy Policy for SwissWay Mobility Services GmbH
At SwissWay Mobility Services GmbH, accessible from our online platform, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by SwissWay Mobility Services GmbH and how we use it. This website is developed in compliance with Google Ads and Bing Ads guidelines and fully follows them.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our site with regards to the information that they shared and/or collect in SwissWay Mobility Services GmbH. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our site, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our online platform.
- Improve, personalize, and expand our online platform's services regarding Switzerland route planning for cars and motorbikes, scenic itinerary building, and real-time traffic updates.
- Understand and analyze how you use our online platform, especially concerning vignette requirements, public transport suggestions, and cross-border travel advisory.
- Develop new products, services, features, and functionality, such as enhanced EV-friendly routing with charging station mapping and custom road-trip exports.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the online platform, and for marketing and promotional purposes, particularly regarding seasonal trip curation and points of interest.
- Send you emails regarding safety and tunnel regulations.
- Find and prevent fraud related to our services.
Log Files
SwissWay Mobility Services GmbH follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information. This data helps us improve the user experience for our travel technology and mobility services, including optimizing our map-first layout and ensuring fast-loading vector maps.
Cookies and Web Beacons
Like any other website, SwissWay Mobility Services GmbH uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information, enhancing the functionality of our route planner input and vignette requirement module.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of SwissWay Mobility Services GmbH. Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on SwissWay Mobility Services GmbH, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Please note that SwissWay Mobility Services GmbH has no access to or control over these cookies that are used by third-party advertisers. This website fully complies with Google Ads and Bing Ads guidelines.
Third Party Privacy Policies
SwissWay Mobility Services GmbH's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. This also applies to third-party tourism partners whose data we integrate via API.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
SwissWay Mobility Services GmbH does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Contact Information
Should you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
SwissWay Mobility Services GmbH
18 Viaduktstrasse, 3rd Floor
8005 Zurich, Switzerland